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Crisis Hotline Counselor – Houston, TX

Houston Area Women’s Center

Available Schedules:

  • Monday – Friday 8:30am – 5:30pm
  • Monday – Friday 10:00am – 7:00pm
  • Monday – Friday 12:00pm – 9:00pm

POSITION SUMMARY

Provides crisis intervention and emotional support to survivors of domestic and sexual violence through our 24 hour Crisis Hotlines. Coordinates on-going client cases and hotline coverage.  Provides leadership and training to trainees and volunteers.

DUTIES AND RESPONSIBILITIES  

Hotline Case Management

  • Provides crisis intervention and emotional support to survivors of domestic violence and sexual assault through our two 24 hour crisis hotlines
  • Conducts dangers assessment and safety planning
  • Coordinates shelter placement within our shelter and other area shelters by conducting telephone assessment interviews and intake/exit procedures to incoming residents
  • Case manages Hotline clients that require complex services over a number of shifts.
  • Communicates with HAWC programs and departments to facilitate and coordinate client services
  • Maintains current information on and acts as liaison with other area shelters.

To apply for a position, please submit a cover letter and resume to Human Resources:

by email: hr@hawc.org

by fax: 713-526-7863

by mail: Houston Area Women’s Center, Attn: Human Resources, 1010 Waugh Drive Houston, TX 77019 No phone calls, please.