COVID-19 Resource Center

Tools, tips, and other helpful information for Domestic Violence Programs

As our nation works to stand in solidarity to face the current pandemic, we know that the thing that has made the domestic violence movement so strong is our best asset: empathy, connection, and survivor-centered missions. We are in awe of all Texas advocates are doing and offer this web resource as support to programs.


We will work to keep it updated, but please know we value that connection at this time is critical. We here at TCFV are a call or email away at 512-794-1133 and or any individual staff member you typically contact.

TCFV has pulled together resources from across the state and key pieces from our partners into two manuals for domestic violence service providers and BIPP providers. 

Please note the survivor-centered service provider toolkit is the ideal place to start with support and has important national links to check daily like the Center for Disease Control. The COVID-19 BIPP Toolkit is where to go for setting up alternative virtual offender services.

Speak Safely

Supporting Survivors in Contact and other Safety Tips

Remote Work

Digital Services and Mobile Advocacy

Legal Support

Updates on Texas Court Closures and Legal Resources

Additional Resources

Assistance from our State and National Partners

Business Concerns

Addressing the Effects on Non-profit Business

Webinar Sessions

Helpful Recordings to Assist Programs 


We know one of the top concerns is how to support survivors. First and foremost, we urge programs to continue to promote their crisis lines and make digital services available. The National Domestic Violence Hotline (NDVH) is also a key resource. They are open 24/7. Call 1-800-799-7233 or 1-800-799-7233 for TTY. If your program is unable to operate its crisis line, please coordinate with NDVH to temporarily transfer your crisis line.

If you are a survivor, call your local domestic violence crisis line, the NDVH crisis line, or if you need to speak safely, you can log onto or text LOVEIS to 22522.

Resources for domestic violence programs:

  • Advocacy Beyond Leaving – Safety Planning for Survivors in Contact
  • Webinar – Jewish Coalition Against Domestic Abuse Safety Planning During a Quarantine

We also are aware of the resources below for survivors that programs can utilize by distributing or by having staff review and use to have safety planning conversations:


As we all strive to maintain operations via enhancing our work on teleservices and remote support, the resources below can offer support to staff.

Health and Human Services Commission (HHSC) Family Violence Program Remote Service Reporting

Our partners at the Health and Human Services Commission Family Violence Program support many virtual services and services over the phone. Please review this guidance to support reporting these efforts:

HHSC Counting Phone Services


We know that at this time, our courts are also closing, which leaves many wondering about access to essential remedies and when courts will be open. Please see these two links for updates on closures and court information in general:

We also know survivors and advocates still need support with legal questions and resources in the middle of possible court shutdowns in Texas. If you have questions, please check out the resource below from the Texas Legal Services Center:


The National Network to End Domestic Violence (NNEDV) has an excellent compendium of resources, including further tools for working remotely, when that is possible, and great ways to quickly enhance your mobile advocacy to further support staying connected to survivors. It also has guidance for shelter and nonresidential centers that reviews some pieces around confidentiality, precautionary measures, and thoughts on ways to continue to support survivors and offer services.

It also features links to all health departments and links to other national partners.

NNEDV Resources on the Response to the Coronavirus (COVID-19)

Other National Resources:

Multilingual Resources:

We understand service provision has new and different barriers during this time and language access is a pressing concerning for immigrant and non-English speaking communities. Please find multilingual resources below from state and national agencies.


We also know you have concerns as a nonprofit business. Please check out the resources below and note this is just a compendium TCFV created. It does not substitute your agency policies or state laws.


  • Webinar – Jewish Coalition Against Domestic Abuse (JCADA) Safety Planning During a Quarantine
  • Webinar – National Low Income Housing Coalition (NILHC) National Call on Coronavirus
  • Webinar – U.S. Department of Housing and Urban Affairs (HUD) Infectious Disease Preparedness for Homeless Assistance Providers and Their Partners

Texas Council on Family Violence
PO Box 163865
Austin, TX 78716

P 512.794.1133
F 512.685.6397

© 2020 Texas Council on Family Violence